Frequently Asked Questions

Q: How long does it take to process my order? A: Orders are processed within 1-5 business days after payment confirmation. Q: Can I modify or cancel my order? A: Orders can be modified or canceled within 24 hours of placing them. After this period, changes cannot be guaranteed. Q: How can I check the status of my order? A: Once your order is shipped, you will receive an email with a tracking number to monitor your delivery.

Q: Do you ship internationally? A: Yes, we ship internationally, but not to all countries. You can check during checkout if shipping is available to your country. Q: How long will delivery take? A: Delivery times depend on your location and chosen shipping method. Estimated shipping times will be provided during checkout. Q: Do you cover customs duties or import fees? A: No, customs duties or import fees are the buyer’s responsibility. Please check your country’s import regulations before ordering. Q: What happens if my country is not listed for shipping? A: If we do not ship to your country, you will not be able to proceed with the checkout process.

Q: What payment methods do you accept? A: We accept payments in euros (€) through Credit/Debit Cards, PayPal, and other secure payment gateways. Q: Is my payment information secure? A: Yes, all transactions are encrypted and processed securely.

Q: What is your return policy? A: We accept returns of unused and unopened products within 14 days of receipt. Items must be in their original condition and packaging. Q: Are there any items I cannot return? A: Opened or used products cannot be returned due to health and safety reasons. Q: How long does it take to process a refund? A: Refunds are processed within 7 business days after receiving the returned item. Q: Who pays for return shipping? A: Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.

Q: Are your products authentic? A: Yes, we guarantee that all our products are 100% authentic and meet strict quality standards. Q: Can I get recommendations for specific nutrition needs? A: Please contact our support team for assistance with product recommendations tailored to your needs.

Q: How can I contact customer support? A: You can reach us at: • Email: info@trendingnutrition.com Q: Do you offer discounts or promotions? A: Yes, we frequently run discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated! If you have any other questions, feel free to contact us. Thank you for choosing Trending Nutrition!